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FAQ

When will my order ship?

HANDLING TIME:
All orders are processed within 1 business day. If there are any delays in your shipment, you will be notified by email.

DOMESTIC ORDERS
Domestic orders will be shipped express 1-3 business days. A Signature Confirmation at delivery will be required for some orders.

INTERNATIONAL ORDERS
International orders will be shipped 6-10 business days (varies per country).

The tracking number for your order will be provided to you after the items have shipped.

What is the Sheffey's Shop return policy?

At this time, Sheffey's Shop does not offer returns. If you are unhappy with your purchase, contact us.

What is the condition of Sheffey's Shop products?

Diesel - Bentu

All products carried at Sheffey's Shop are brand new.

Where can we shop in person?

Women luggage

In-Person shopping is by appointment only. Contact us for more information on private showings.

Can I place an order over the phone?

Sure, call us and we will be happy to assist you in placing an order.

How do I find out about the latest promotions and products?

To stay updated on exclusive promotions and sales, sign up to our emails.

Are Sheffey's Shop products Authentic?

Yes, all Sheffey's Shop products are 100% genuine as sold in retail store. Money back guaranteed.